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Product Experience Management
Rich, accurate, easily-accessible product data is the lifeblood of unified commerce. 1 Commerce’s Product Information Management tool empowers merchants to create, enrich, publish/syndicate and measure performance of all products across all channels in an intuitive interface.
- Master Product Data Management & Governance
- In-app Product Data Editing/Bulk Editing
- AI-Assisted Product Content Generation
- Omni-Channel Product Syndication/Mapping
- SKU, Marketplace level Analytics & Reporting
- SKU, Marketplace level Predictive Modeling
- Competitive Pricing/Repricing Engine
Unified Channel Manager
Connecting and managing product, order, inventory, and returns data across dozens or even hundreds of distribution platforms is complex. 1 Commerce’s Channel Integrator tools simplify the process and compress the timelines for multiplying your product reach.
- Map Products, Orders, Inventory, Returns Data by Marketplace
- Visualize, Diagnose, and Resolve Integration Feed Status On the Fly
- Easily Sync Integration Data by Marketplace Feed Type, Status
- Enable Omni-Channel & Branded Storefront Integrations
- Manage Inventory, Orders, Products by Marketplaces and Venues
- Marketplace-Specific Reporting & Predictive Modeling
Order Management System
Holistic processing and views of overall health and performance of all orders from all sources deliver powerful tools that enable merchants to better manage product lines, sales channels, and predict financial health. 1 Commerce’s Order Management System provides tech-forward, but user-friendly, interface that informs our partners in a single view.
- Omni-Channel Order Processing
- Shipping Management & Tracking
- Omni-Channel Integrations
- Customer Management/CRM Integration
- Multi-Gateway Payment Processing
- Returns Management/Reverse Logistics
- Advanced Full Life-Cycle Analytics & Tracking
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Omni-Channel Fulfillment
Having complete visibility and control of inventory levels and parcel handling goes a long way to optimal balance of supply and demand – keeping products moving in balance with capital deployment risk.
- Real-time Order and Inventory Tracking
- Omni-Channel Order/Inventory Management
- Robotics & Pick Automation
- ERP/Supply Chain Systems Integration
- Advanced Stock Replenishment
- Multi-Warehouse Management
- Full Audit Trails on Every Touch
- Returns Management, Resale and/or Disposal
- Advanced Reporting & Analytics
- AI-Enabled Inventory Forecasting & Predictive Modeling
Growth Driver Dashboard
1 Commerce’s suite of analytics and predictive tools illuminate rich business insights across all stages of the product, order, inventory, fulfillment, and returns life cycles. Insights, understanding, and actions intersect in our narrative analytics engine that delivers interactive, story-driven recommendations.
- Real-time Omni-Channel Analytics & Predictive Modeling
- Timely Signals Delivered from a Rule-Based Alert System
- Elastic Inventory Supply & Demand Forecasting
- Fulfillment, Product, Promotion, Inventory, & Shipping Insights
- Competitive Pricing & Repricing Engine
- Performance benchmarking & market intelligence
- Growth driver identification and impact estimation
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About the Project
One Commerce is a powerful commerce management platform that enables brands to sell anywhere and ship everywhere — all through one centralized system.
Building essentially an ERP for e-commerce required a ton of business knowledge, design expertise, and development/delivery excellence.
Building essentially an ERP for e-commerce required a ton of business knowledge, design expertise, and development/delivery excellence.
The Challenge
Building an entire ecosystem of interdependent applications in a timely manner with limited resources.
Key issues identified:
Un-scoped requirements
Lack of clarity around core modules and features
Small team with limited experience
Lack of design system
Un-identified or inadequate tooling definitions
The Goals
Define and deliver a minimally viable product that could help onboard and service new customers as quickly as possible
Key resolutions:
Deeply scoped entire platform
Hired/onboarded and re-organized new teams
Streamlined design to delivery pipeline
Created / licensed scalable design system
Defined cost-effective tools and processes for delviery
Design Process Overview
Strategy & Discovery
1 week
UX Architecture
2 week
Visual Design
3 week
Prototyping & Delivery
4 week
Strategy & Discovery
1-2 week
Product Deep Dive
Understand the platform’s technical structure and user flows.
Strategy & Discovery
1-2 week
UX Breakdown
Prioritize core messaging and restructure content for clarity.
UX Architecture
3-4 week
Wireframes & Flow Mapping
Design a scroll-based experience optimized for storytelling and conversion.
Visual Design
2-4 week
UI Concepting
Develop a modern visual identity using dark mode, gradients, and tech-driven aesthetics.
Prototyping & Delivery
3-4 week
Final Mockups & Delivery
Visualize modules like PIM, OMS, analytics, and fulfillment with strong visual clarity.
Product Development Overview
Before launching development, we designed the feature and built a clickable prototype in Figma — allowing the team to test user flows, interactions, and overall usability. It helped validate structure, spot friction points, and align the entire team before writing a single line of code.
Client feedback
Rich has a keen understanding of user requirements and is adept at translating them into features that not only meet but exceed expectations. His commitment to delivering high-quality, user-centric products has been a key driver of our success
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Eric Kasper
CEO - One Commerce
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A fully responsive experience — optimized for any screen, any device.
From large enterprise dashboards to mobile checkouts, every element was designed to scale seamlessly and maintain clarity, performance, and conversion power across all viewports.
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The result is a bold, data-driven experience that reflects the power and scalability of the
One Commerce platform.
From large enterprise dashboards to mobile checkouts, every element was designed to scale seamlessly and maintain clarity, performance, and conversion power across all viewports.
